Care Advantage, Inc.

Category: !CAI

  • Understanding Long-Term Care Insurance for In-Home Care

    Understanding Long-Term Care Insurance for In-Home Care

    Long-term care includes a variety of services designed to help individuals with activities of daily living such as bathing, dressing, eating, mobility, toileting, continence care, and cognitive support. While many people associate long-term care with nursing homes, care can also be provided safely and comfortably at home. 

    In fact, nearly 70% of Americans age 65 and older will require some form of long-term care during their lifetime. Source: U.S. Department of Health and Human Services (HHS) Office of Disability, Aging and Long-Term Care Policy (DALTCP) 

    If your patients have a long-term care insurance policy, it may help cover the cost of in-home care services. Care Advantage, Inc. works with private pay clients to help review eligibility, understand available coverage, and guide families through next steps. Our team is here to help connect you with the resources and support that best fit your patient’s situations. 

    Learn More

  • Celebrating the Power of Nurses Across Care Advantage, Inc.

    Celebrating the Power of Nurses Across Care Advantage, Inc.

    During National Nurses Week, we were excited to celebrate the amazing nurses who make a difference every day across the Care Advantage, Inc family. From compassionate patient advocacy to unwavering teamwork and leadership, these nurses embody the true “Power of Nurses” through the care they provide to clients, families, and communities. 

    Emilee Conner, RN – Care Advantage Martinsville 
    Emilee is known for going above and beyond for both her patients and teammates, always advocating for the best outcomes and stepping in wherever support is needed. 

    Emilee Conner

    Dawn Warner, RN – Capital City Nurses Chevy Chase 
    For 13 years, Dawn has been a trusted leader known for her integrity, compassion, and unwavering commitment to clients, caregivers, and her team. 

    Dawn Weaver (1)

    Shania DeShields, RN – Silver Lining Home Care 
    Since beginning her journey as a Caregiver in 2019, Shania has grown into a compassionate nurse who brings positivity, teamwork, and dedication to every client she serves. 

    Shania DeShields (1)

    Shannon Loving, RN – Care Advantage Colonial Heights 
    Shannon is recognized for her deeply compassionate approach to care, advocating for clients through complex healthcare needs and improving quality of life every step of the way. 

    Shannon Loving (1)

    Dan Flaherty, RN – Care Advantage Warrenton 
    Known for his holistic approach and dependable nature, Dan consistently goes the extra mile to ensure his clients remain safe, comfortable, and supported at home. 

    Dan Flaherty (2)

    Angela Keith, RN – Care Advantage Portsmouth 
    Angela’s flexibility, leadership, and “can do” attitude have made an immediate impact as she supports clinical teams, orientations, and skills development across the region. 

    Angela Keith (2)

    Barbara Heatwole, RN – Care Advantage Staunton 
    Barbara is celebrated for her teamwork, advocacy, and willingness to step in wherever needed to ensure clients receive the highest level of care and support. 

    Barbara Heatwole (1)

    Emily Looney, RN – Care Advantage Rocky Mount 
    Emily brings compassion, positivity, and professionalism to her role every day, building meaningful relationships with patients while supporting both clients and teammates alike. 

    Emily Looney (1)

    Thank you to all nurses for the care, commitment, and heart you bring to healthcare! 

  • A Life Dedicated to Impact: Celebrating Olivia Jones

    A Life Dedicated to Impact: Celebrating Olivia Jones

    For nearly 28 years, Olivia Jones has been a driving force within Care Advantage, Inc., leading with passion and a deep commitment to improving the lives of others. As Executive Vice President of Operations, Olivia’s impact extends far beyond the workplace — reaching communities across our footprint through her dedication to advocacy and service. 

    Recently, Olivia was honored as the 2026 American Heart Association Central Virginia Woman of Impact, a recognition that reflects both her leadership and heart for helping others. Alongside her team, “Liv’s Lifesavers,” she helped raise more than $90,000 to support women’s heart health initiatives and awareness efforts. 

    “It was such a privilege to be nominated amongst so many incredible women. What we achieved collectively was outstanding, and the impact will be evident. I am grateful to Care Advantage, Inc. for sponsoring and to all our vendors, community partners, colleagues, friends, and family that supported the campaign — it truly took a village, and this one is STRONG!” –Olivia Jones, EVP Operations 

    Olivia also achieved elite Centennial Club status, becoming one of only 11 women nationwide to earn 100,000 impact points through education, outreach, and community engagement focused on women’s heart health. 

    Her passion for making a difference, both within Care Advantage and throughout the communities we serve, continues to inspire those around her every day. We are incredibly proud to celebrate Olivia and the meaningful impact she continues to make! 

  • Introducing New Websites

    Introducing New Websites

    Care Advantage, Inc. is undergoing a brand refresh, and we couldn’t be more excited to share with you our new company websites! The design of these websites emphasizes the things that make our company a great choice for in-home care, and underlines the connection between our family of six home care brands, and counting!

    While each brand will continue to serve its community with the same people, values, and dedication they’re known for, we’re making thoughtful updates to the Care Advantage, Inc. brand to create a clearer connection across our footprint. This refresh is about alignment, connection, and helping others better understand how our organizations work together to provide exceptional care.

    On our website, you can find care near you, learn about our team, research our services, and a lot more! Visit our corporate and brand websites by clicking on the logos below.

    Icons Brand CAI Icons Brand CA Icons Brand CCN Icons Brand SL Icons_Brand-Coastal Icons Brand Youngs Icons_Brand-AA

     

  • Why National Minority Health Month Matters in Home Care

    Why National Minority Health Month Matters in Home Care

    Health is a very broad category and difficult to measure comprehensively, but across most metrics a clear pattern emerges: racial and ethnic minorities consistently suffer from worse health outcomes, and this also represents itself as health disparities in minority home care. The factors that affect health outcomes in this way are called the social determinants of health (SDOH), defined by the US Department of Health and Human Services as “the conditions in the environments where people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks.”

    Many negative SDOHs affect minority communities disproportionately, such as food insecurity and education and housing inequality.

    From The US Playbook to Address Social Determinants of Health: “…food insecurity has been associated with a 15% increased risk of having a chronic illness, twice the odds of having mental health issues in mothers and behavioral issues in children, and 58% increased risk of death from any cause.”

    Minority borrowers suffer an increased likelihood of mortgage rejection and higher mortgage rates and fees, which directly impacts the area and condition of the places they live. Lower-income housing is often disproportionately exposed to transportation and industrial pollution, which can add additional health burdens.

    Education (also impacted by the area in which you live) is a critical component to making informed decisions about health and medical treatment, not to mention finding jobs that provide enough pay for adequate health care. According to the National Institutes of Health, inequalities in education have actually caused health and longevity to deteriorate over time among those with less education, exacerbating the already widening health gap between economic and racial groups.

    As these SDOHs and the ways they interact are studied further, we aim to do our best to provide health education, support, and culturally competent healthcare to all who need it. This April, we celebrate National Minority Health Month, raise minority health awareness, improve health equity for seniors of all cultures, and look forward to a brighter, healthier future for everyone.

  • Value-Based Care Benefits for Seniors at Home with Care Advantage, Inc.

    Value-Based Care Benefits for Seniors at Home with Care Advantage, Inc.

    Care Advantage, Inc. is proud to share the impact of a recent collaboration focused on reducing avoidable emergency department (ED) utilization. By partnering with a managed care organization (MCO), we set out to better understand patterns of ED use and identify opportunities to deliver more proactive, coordinated care.

    Through targeted interventions—including enhanced care coordination, patient education, and improved access to preventative services—we were able to address many of the underlying drivers of avoidable ED visits and reduce hospital readmissions for members. The results have been both meaningful and measurable.

    For example, in one recent collaboration with an MCO, we saw a 37% reduction in the number of emergency department visits per member compared to baseline. This significant decrease highlights the value of a more integrated, patient-centered, and value-based approach to home-based personal care services.

    Reducing unnecessary ED utilization means patients are receiving the right care, at the right time, in the right setting. It also alleviates strain on emergency services and contributes to a more efficient healthcare system overall.

    This partnership underscores Care Advantage’s ongoing commitment to innovation, collaboration, and delivering high-quality value-based care benefits that truly make a difference in people’s lives.

  • Life in the Day: Helena Wallace

    Life in the Day: Helena Wallace

    My name is Helena Wallace, and I am a Home Care Specialist at Silver Lining In-Home Care. With over 20 years of experience, I am committed to working closely with families and supporting Caregivers to ensure the best outcomes, and I’m still learning new things every day. With extensive experience in this field, I have developed a deeper empathy and compassion for the families I work with, and a broader understanding of how much reliable home care can make a difference to these families. This understanding motivates me to advocate for my clients and ensure they get the very best care.

    Silver Lining enables me to help families make informed decisions about home care for their loved ones, using information about their needs and about our capabilities as a home care provider. I try to bring my all to work every day and learn a little more from each experience. Bringing comfort and peace of mind to families fills my days with purpose and joy, making every moment in my work deeply rewarding.

  • A New Look for Care Advantage, Inc.

    A New Look for Care Advantage, Inc.

    Care Advantage, Inc. is refreshing its brand to better reflect who we are today and the strong family of care org0anizations we support. As the parent company to Youngs, Silver Lining, Capital City Nurses, Coastal, Care Advantage, Attentive Angels, and Neighborly home care brands, Care Advantage, Inc. is proud to unite trusted companies under one shared mission: delivering exceptional, compassionate care.

    While each brand will continue to serve its community with the same people, values, and dedication they’re known for, we’re making thoughtful updates to the Care Advantage, Inc. brand to create a clearer connection across our family. This refresh is about alignment, connection, and helping others better understand how our organizations work together.

    Over the coming months, you may notice some visual and messaging updates, including a new Care Advantage, Inc. website set to launch in March. These updates will reflect a more modern, cohesive look while staying true to what matters most: our commitment to clients, Caregivers, and the communities we serve.

  • Unveiling Our New I CARE Values

    Unveiling Our New I CARE Values

    For almost 40 years, we have been guided by our values to bring care and compassion to our clients. Our recently refreshed values, I CARE, are important guideposts for all Care Advantage, Inc. employees across our footprint. 

    Our brands – Care Advantage, Capital City Nurses, Coastal, Silver Lining, and Youngs – are special because of the amazing people and the culture we try to demonstrate through our behaviors, every single day. Each letter in I CARE stands for one of our values, which our Care Team exemplifies.

    Integrity means doing the right thing, even when no one is watching. It’s being honest with reporting, transparent with teammates, and speaking up when something isn’t right. 

    Compassion means treating people with patience and dignity. It’s taking an extra moment to listen, comfort, and advocate. It’s empathy and support, when people need it most. 

    Accountability means we own our actions and our outcomes. We keep our promises, learn from our mistakes, and make it right. 

    Respect means honoring everyone’s story, including clients, families, and each other. It shows up in our words, our tone, and our choices. 

    Excellence means striving to be better every day. It’s preparation, teamwork, and pride in the details, while recognizing that there’s always room to grow.

    With our refreshed I CARE values, we are proud to say we will continue bringing Integrity, Compassion, Accountability, Respect, and Excellence to the communities we serve.

  • Life in the Day: Jennipher Cota

    Life in the Day: Jennipher Cota

    Hi, I’m Jennipher Cota, a Home Care Specialist on the private duty side at Care Advantage. After working in healthcare across various settings, I found my passion in helping individuals and families navigate home care with clarity, compassion, and confidence.

    No two days look the same—and that’s what I love most. My day begins with connecting with my team and following up with clients and partners to move care forward and ensure nothing falls through the cracks. In private duty home care, timing matters, and every detail can directly impact a client’s quality of life.

    Whether I’m coordinating services, supporting next steps, or advocating for clients who want to remain safely at home, my focus is always on quality and continuity of care. It’s fast-paced and ever-changing, but knowing our work helps clients live with dignity, comfort, and peace of mind is what makes every single day worth it.